Kings Casino Data Protection

At Kings Casino, we are committed to protecting your privacy and safeguarding the personal information you share with us. This Privacy Policy explains how we collect, use, store and protect your data when you visit our website, use the Kings casino app, place a bet, play our games, or contact our support team. By registering an account and using our services, you agree to the practices described below.

Who We Are

Kings Casino is operated by ProgressPlay Limited (C58305), Soho Office 3A, Punchbowl Centre, Elia Zammit Street, St Julian's STJ 3154, Malta. We hold a UK Gambling Commission account (39335) and a Malta Gaming Authority licence (MGA/B2C/231/2012), issued on 16 April 2013. We act as the data controller for the personal information you provide to us as a player at Kings Casino.

Information We Collect

When you complete the Kings register process, we collect the personal details necessary to open your account and comply with our licensing obligations. This includes:

• Your name, date of birth, residential address and contact details
• Identification documents required for verification and anti-fraud checks
• Payment information used when you make a Kings deposit or request a Kings withdrawal
• Your gameplay history, including slot activity, live casino sessions and sports betting selections
• Technical data such as your IP address, device type and browser information, particularly when you use the Kings casino app
• Communication records from Live Chat, email or our Help Centre

How We Use Your Information

We use the information we collect to operate your account, process your Kings casino login securely, verify your identity, and provide access to our slots, live casino games and sportsbook. We also use your data to manage your Kings bonus activity, calculate wagering requirements, and administer offers such as free spins, welcome bonuses and Rewards Programme points. Specifically, we may use your data to:

• Authenticate your Kings Casino login and protect your account from unauthorised access
• Process deposits and withdrawals through your chosen payment method
• Send you information about a Kings promo code, Kings bonus code or seasonal promotion where you have opted in
• Monitor gameplay for responsible gambling purposes and detect unusual patterns
• Comply with anti-money laundering and licensing obligations under UK and Maltese law
• Improve the performance of our website and Kings app

Cookies and Tracking Technologies

We use cookies and similar technologies to remember your preferences, keep you signed in between sessions, and understand how you interact with our slots, live casino and sportsbook sections. Cookies also help us tailor offers, including a Kings no deposit bonus or Kings casino no deposit bonus promotion, to your account where eligible. You can control cookie settings through your browser, though disabling certain cookies may affect your experience on our site.

Bonuses and Promotional Data

When you claim a Kings casino bonus, participate in the Rewards Programme, or redeem Kings free spins, we process the data needed to track your eligibility, wagering progress and conversion limits. We record which offers you have activated, whether through automatic qualification or a submitted Kings bonus code, so that we can apply the correct terms, including wagering requirements and maximum conversion amounts, to your account.

Payment and Transaction Data

We collect and store transaction records related to every Kings deposit and Kings withdrawal you make, including the payment method used, amounts, and timestamps. This information is retained to comply with financial regulations, verify your identity, prevent fraud, and process any applicable processing fees. Where a withdrawal cannot be returned to your original payment method, we retain the necessary details to process an alternative method securely.

Mobile App and Device Information

If you access our services through the Kings casino app, we may collect device identifiers, operating system details and app usage statistics to ensure compatibility, improve performance and secure your kings login across devices. This data helps us deliver a consistent experience whether you play kings slots, kings live casino games, or place sports bets from your mobile device.

How We Share Your Information

We do not sell your personal data. We may share information with:

• Regulatory bodies such as the UK Gambling Commission and the Malta Gaming Authority
• Payment processors and financial institutions to complete deposits and withdrawals
• Identity verification providers to confirm your age and identity
• Game and platform providers, including Play'n GO, Evolution, Pragmatic Play and other listed studios, to the extent necessary to deliver gameplay
• Fraud prevention and responsible gambling organisations where legally required

Data Security

We employ industry-standard technical and organisational measures to protect your personal information from unauthorised access, alteration or disclosure. Your account credentials, payment details and gameplay records are stored on secure systems, and we regularly review our procedures to maintain the integrity of our platform, including the Kings casino app and website.

Your Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate information
• Request deletion of your data, subject to our legal and regulatory retention obligations
• Object to or restrict certain types of processing
• Withdraw consent to marketing communications at any time

To exercise these rights, please contact our support team using the details below.

Data Retention

We retain your personal data for as long as your account remains active and for a further period afterwards as required by gambling regulations, financial reporting obligations and dispute resolution needs. Transaction records related to deposits, withdrawals and bonus activity are kept in accordance with applicable licensing requirements.

Children's Privacy

Our services are strictly intended for adults. We do not knowingly collect personal information from anyone under the applicable legal gambling age, and we apply age verification checks during registration to prevent underage access to our slots, live casino and sportsbook products.

International Data Transfers

As our services are hosted and administered from Malta, your data may be processed outside your country of residence. Where this occurs, we ensure appropriate safeguards are in place consistent with applicable data protection laws.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. Any updates will be posted on this page, and we encourage you to review it periodically.

Contact Us

If you have questions about this Privacy Policy or how we handle your data, please contact our support team through Live Chat, available 24/7, or by emailing customersupport@instantgamesupport.com.